Privacy Policy

Information on the collection and processing of personal data on our website.

Protecting your personal data is important to us. Below we provide information under Art. 13 GDPR on the collection and processing of personal data when using our website.

1

Controller

The controller responsible for data processing on this website is:
Gynäkologische Praxis Tumna Qaraah
Wilhelm-Leuschner-Straße 12, 27578 Bremerhaven, Germany
Phone: +49 471 9612233 | Email: info@tqaraah.de

2

Hosting and server log files

When this website is accessed, the hosting provider may process technically necessary access data, such as IP address, date and time of access, requested file, browser type, operating system and referrer URL. This processing supports secure and stable website operation.

3

Cookies

Our website currently does not use analytics, marketing or tracking cookies. Google Analytics, Meta Pixel, embedded Google Maps and YouTube embeds are not loaded. Technically necessary cookies may be used where required for individual functions. As long as no non-essential cookies or comparable technologies are used, no cookie banner is required.

4

Contact and appointment request

If you contact us by phone, email, contact form or appointment request, we process the information you provide exclusively to handle your request. Depending on the form, this may include in particular your name, phone number, email address, insurance type, requested service, preferred date and time, subject and general message.

Appointment requests and messages from the general contact form are stored in the practice’s internal system for handling. Contact requests are also sent to the practice by email. The information is not used for marketing purposes. Please do not submit sensitive medical information, diagnoses or medical findings through forms. The message field is intended only for general organizational notes.

Within the practice, access is limited to authorized persons involved in handling the request. Technical service providers may process data only where necessary for website operation and support.

5

Doctolib

If you use the external Doctolib link, you leave our website. The respective provider is responsible for data processing on the Doctolib platform. Please review Doctolib’s privacy information there.

6

Google Maps

No Google Maps map is embedded on the website. Only an external route link is used; data processing by Google begins only when you open the external link.

7

Google reviews and Jameda

Google or Jameda review and profile pages are not embedded in this website. Only external links are provided. Data processing by the respective provider begins only when you open the external link.

8

Local fonts

This website uses locally embedded fonts. When the fonts are loaded, no connection to external Google Fonts servers is established.

9

Legal bases for processing

Depending on the purpose, personal data is processed on the basis of Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (request/contract), Art. 6(1)(c) GDPR (legal obligation) or Art. 6(1)(f) GDPR (legitimate interest in secure website operation). Where health-related data is processed in the context of practice organization or medical care, this is done only where necessary, in particular on the basis of Art. 9(2)(h) GDPR in conjunction with Section 22 BDSG and medical confidentiality obligations.

10

Retention period

Personal data is stored only as long as required for the respective purpose or as long as statutory retention obligations apply. Appointment requests are reviewed after processing. Older appointment requests may be marked in the internal system for review and then manually deleted or anonymized, unless statutory retention obligations or legitimate reasons require longer storage. Contact requests are deleted or anonymized once they are no longer required for handling the request, unless statutory retention obligations or legitimate reasons require longer storage.

11

Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection to certain processing activities. You also have the right to lodge a complaint with the competent data protection supervisory authority:

The State Commissioner for Data Protection and Freedom of Information of the Free Hanseatic City of Bremen
Georgstraße 122–124, 27570 Bremerhaven
Email: office@datenschutz.bremen.de

12

Changes to this privacy policy

We reserve the right to update this privacy policy so that it reflects current legal requirements and the functions actually used on this website.

Questions about data protection?

If you have any questions about the protection of your data, you are welcome to contact us at any time.

Send email